Our medical risk assessment tools are unique in offering insurance companies the ability to incorporate medical risk assessment into their own online and call centre sales processes.

Increasingly, and with an eye on recent legislation, insurers are now looking for a cost effective risk-rating solution to allow them to understand and potentially accept increased risks presented by people with pre-existing medical conditions.

This is where our risk assessment screening proves so valuable. Today, it’s the gold standard throughout the UK travel insurance industry, with an 80% market share. We are also developing worldwide with expansion including Scandinavia, Canada, New Zealand and Australia. This innovative solution has revolutionised the way pre-existing medical conditions are dealt with, integrating assessment of risk into the sales process.

Applicants' responses to simple questions are scored resulting in the generation of a medical score as a linear analogue measure of underwriting risk. It is designed for use by non-medical staff and can be seamlessly incorporated into existing online or call centre sales processes.

We back up our risk assessment service with a helpline, staffed by doctors and nurses.  Many insurers find this service invaluable as their call centre staff can take advantage of real-time medical advice for individual customers whilst the customer is ‘on hold’.

The service comes with IT support with a choice of implementation options:

• On-line ‘plug-ins’, seamlessly accessed by your own systems
• A full stand-alone policy sales system incorporating medical screening.

This diagram provides a simplistic model of how the on-line ‘plug-in’ can feed into your existing process:

Queen's Award
We are very proud recipients of the Queen's Award for Enterprise, Innovation Section, awarded in recognition of the sustained commercial success of our pioneering approach to individual medical risk assessment over a period of years. The Queen's Award for Enterprise is the most prestigious of all business awards, with an international reputation for recognising outstanding business achievement.

For more information or to see a demo contact riskrating@healix.com or call 020 8481 7765